Refund Policies
WE STAND BEHIND ALL OF OUR PRODUCTS AND YOUR SATISFACTION IS VERY IMPORTANT TO US. ALL PURCHASES MADE FROM THE RAINMAKER FAMILY (INCLUDING ALL RELATED WEBSITE PROPERTIES, SALES OVER THE PHONE, AND LIVE EVENT ON-SITE PURCHASES) ARE COVERED BY THE FOLLOWING POLICIES.
Current refund policies are as follows, and may change from time-to-time. If the program or product is not listed below we do not offer refunds on those programs or products.
From time to time we may offer special promotions with specific terms and guarantees. The details of these on each specific offer page supersedes the terms on this page.
RAINMAKER MASTERMIND: COOLING-OFF RULE. The Federal Trade Commission (FTC) regulations require us to provide You with this Three Day Right of Rescission Notice. Under the FTC’s “Cooling-Off” Rule, You have the right to cancel this transaction and obtain a full refund if within 3 business days of Your purchase, by midnight on the 3rd day, You change Your mind and decide not to make the purchase. You may exercise this right by sending Your request in writing before the deadline to: rainmakerfamilysupport.com. After this period, You understand that You are no longer entitled to request or receive any refunds for Your purchase, except as stated below.
AFTER 3 DAY COOLING OFF RULE: Rainmaker Family LLC offers the following promise: 10K Pay Day PromiseTM: This action-based promise (aka the “Personal Responsibility Discount”) as follows: If You implement what Rainmaker Family LLC has taught You, and have taken all of the required action steps communicated to You during the Membership program, but You do not make USD $10,000.00 (ten thousand dollars) in gross sales revenue from: (i) applying the strategies You learned from the Program;(ii) "launch" your product within the first 9 months; and (iii) from Your direct efforts to sell the product of Your choice within the first twelve (12) months of your Membership, then RF LLC will refund to You the sum of $5,000.00 (five thousand US dollars) of Your Mastermind Membership Fee as well as repurchasing up to $5,000.00 (five thousand US dollars) worth of Your unsold inventory. The full terms and conditions of this 10K Pay Day Promise are listed in the Mastermind agreement signed upon enrollment
CANCELLATION: Rainmaker Family LLC, in its sole discretion, reserves the right to cancel access to the Program at any time should You violate any of the rules, policies or contract clauses in the NDA or any Agreement executed by You. Should such cancellation occur for the reasons stated in this Section, You will not be entitled to any refunds from Rainmaker Family LLC whatsoever.
RAINMAKER INNER CIRCLE: COOLING-OFF RULE. The Federal Trade Commission (FTC) regulations require us to provide You with this Three Day Right of Rescission Notice. Under the FTC’s “Cooling-Off” Rule, You have the right to cancel this transaction and obtain a full refund if within 3 business days of Your purchase, by midnight on the 3rd day, You change Your mind and decide not to make the purchase. You may exercise this right by sending Your request in writing before the deadline to:
rainmakerfamilysupport.com. After this period, You understand that You are no longer entitled to request or receive any refunds for Your purchase, except as stated below.
REFUND POLICY. There are no refunds for this program other than the FTC Cooling Off Rule noted above.
Cancellation Policy: Rainmaker Family LLC, in its sole discretion, reserves the right to cancel access to the Program at any time should You violate any of the rules, policies or contract clauses in the NDA or any Agreement executed by You. Should such cancellation occur for the reasons stated in this Section, You will not be entitled to any refunds from Rainmaker Family LLC whatsoever.
DONE FOR YOU PRODUCT RESEARCH: Outside of our 10k Pay Day Promise, there are no refunds for this service. Once we present the winning product ideas to you it is not possible to “return” that information and the hours of work have already been completed, this is service is non-refundable under any circumstances.
The 10K Pay Day Promise states: when you book this service and follow The Rainmaker Method, we promise you will earn $10k in revenue in 9mo or less OR we’ll reimburse you up to $5k for your Rainmaker Mastermind tuition AND purchase back from you up to $5k in unsold inventory. Please retain your 10k Pay Day Checklist delivered upon purchase to ensure confidence that you are following The Rainmaker Method step by step.
Rainmaker Family Freedom Challenge: 30-Day Complete Happiness Guarantee: Experience our 30-Day Complete Happiness Guarantee, designed with moms in mind. Try out the challenge/bootcamp risk free, and if you are not 100% happy within 30 days, simply submit a ticket at RainmakerFamilySupport.com for a full refund. We are dedicated to empowering you on your journey, ensuring that you have the confidence and resources needed to make a positive impact on your family's life.
PAYMENT PLANS
Please note: If a product or service is purchased utilizing a monthly payment plan the customer is responsible for 100% of agreed-upon payments equaling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to Rainmaker Family LLC and will not be refunded. Access to any digital product or platform will be removed.
LIVE RAINMAKER CHALLENGE/BOOTCAMP: The main reason people are not successful is that they are not willing to do the work. If someone joins the challenge/bootcamp and does nothing then asks for a refund, us granting that request would be us doing them a disservice. Nothing changes until we take action and that’s why this is called a challenge/bootcamp. That being said, if after the end of Day 2 you feel like you haven’t gotten at least 10X the value of your challenge investment we will happily refund your challenge/bootcamp investment in full. All you have to do is email us before 8:59 am PST on Day 3 of the challenge/bootcamp for a full refund.
PHYSICAL PRODUCTS: If you are not completely satisfied, simply return the physical product in NEW condition, along with proof of purchase, within 30 days of receipt and you will receive a full refund (less shipping and handling). You can contact our Customer Service Department at RainmakerFamilySupport.com during the hours of 9 AM – 5 PM PST, Monday through Friday for refund procedures.
Most apparel items or items directly shipped from Amazon or through StephensFreeStuff are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 30 days of receipt.
LIVE EVENTS: All live event tickets are non-refundable, with no exceptions. However, all tickets are 100% Guaranteed RISK-FREE. If for any reason you are unable to attend, you can request a 100% credit at our online store or you may use the credit for a future live event. All tickets are transferable. Please contact our Customer Support Department at RainmakerFamilySupport.com during the hours of 8 AM – 5 PM PST, Monday through Friday regarding all ticket questions.
DIGITAL DOWNLOADS: All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back. If you have any problems accessing the digital content you have purchased please contact our Customer Support Department immediately at RainmakerFamilySupport.com so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way.
BONUSES: All bonuses will be delivered at various times and certain bonus content will not be available until the product is paid for in full. In the event that payments are not completed, all access and bonuses will be revoked. Due to the nature of our agreements with affiliates and joint venture partners, some bonuses may not be available to purchasers until after purchasers are outside of the refund period.
All refunds outside of this policy are discretionary as determined by Rainmaker Family LLC. Rainmaker Family LLC reserves the right to issue refunds for extenuating circumstances, as we deem necessary. All refunds will be for the total price paid less the cost for materials sent upon purchase.